Refresh the statement page, and the amount outstanding will return to $0. In this instance, the description has been set as 'Credit note to be applied to the next event.' Select the invoice, and press CREDIT, and select the amount to be credited to the invoice as well as a description. Remove the disputed revenue from the booking. Using Credit Notes to apply a credit to a future booking

The final amount will now reflect the total amount of the booking, applying the credit to this booking for the reduced numbers. Select the credit note and press REFUND to process the outstanding amount Select the invoice, and press CREDIT, and select the amount to be credited to the invoice as well as a description In this instance, the delegate numbers have changed to 15 people, leaving an overpayment of $500 In this example, the original invoice is for 20 delegates for a $100 per person package with accommodation

Using Credit Notes to track removed revenue from a booking, after an invoice has been paidĬreate an invoice for the client. There are two options for using credit notes in iVvy. Please contact to have this feature enabled. To use credit notes in the iVvy Venues system, the feature first needs to be turned on at the venue level. Support > Invoices & Billing > Venue Credit Notes > Applying Credit Notes

Moon invoice credit notes